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Frequently asked questions
Can I reserve and purchase an airline ticket via Sulanotravel.com?
What happens if I have a problem with my airline ticket?
What is your method of delivery for the tickets?
Will I need to give my credit card information on the Internet when I purchase my airline ticket?
Why should I choose sulanotravel.com over other travel agencies on the Internet?
How can I make any suggestions regarding the improvement of your website Sulanotravel.com?
I saw an ad for a flight at a better price. Why doesn’t sulanotravel.com offer me that price?
And if I have additional questions?
 

Can I reserve and purchase an airline ticket via Sulanotravel.com?
Yes! The website sulanotravel.com offers flights, packages and last minute deals that you can reserve and purchase safelly.


What happens if I have a problem with my airline ticket?
You just need to call us and an agent will be on hand to help you resolve any problem you may encounter. We also have a toll free number to service you better.


What is your method of delivery for the tickets?
For tickets delivery, you have the choice between receiving your travel documents by courrier, directly to your home or office. By agency pickup, choose one of our offices and the documents will be ready and waiting for you. By email, for e-tickets.


Will I need to give my credit card information on the Internet when I purchase my airline ticket?
Yes, it is necessary. It is as secure as doing it at the office. The regulations regarding the usage of credit cards are the same on the Internet as they are for other commerce transactions.


Why should I choose sulanotravel.com over other travel agencies on the Internet?
Along with the choice of booking your own trip at your convenience, we also offer personalized service. If you have questions at any time while trying to book online, you may call us during our flexible working hours to help you along with the process. We are your full service travel agency and we pride ourselves on the service we can offer to you, the customer.


How can I make any suggestions regarding the improvement of your website sulanotravel.com?
Feel free to contact us by telephone, fax or email. We also welcome you to visit us at the office.


I saw an ad for a flight at a better price. Why doesn’t sulanotravel.com offer me that price?
There are two possible reasons for this:
1) We only post the available seats for the flights offered. It is very likely that the seats advertized at such a low price are mostly already all sold out.
2) It is possible that the wholesaler is offering a special price for seats that he has already bought from an airline company and wants to now resell to the public.


And if I have additional questions?
We invite you to call us or to write us at any time. Our email address is as follows: info@sulanotravel.com

 
 
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